{"id":5566,"date":"2022-01-08T17:09:22","date_gmt":"2022-01-08T16:09:22","guid":{"rendered":"https:\/\/www.holodia.com\/?page_id=5566"},"modified":"2022-04-01T16:13:06","modified_gmt":"2022-04-01T14:13:06","slug":"my-subscription-is-active-and-the-headset-is-registered-but-still-no-access","status":"publish","type":"page","link":"https:\/\/www.holodia.com\/fr\/faq-start-here\/my-subscription-is-active-and-the-headset-is-registered-but-still-no-access\/","title":{"rendered":"My subscription is active and the headset is registered but still no access!"},"content":{"rendered":"

My subscription is active and the headset is registered but still no access!<\/h1>\n<\/div>
<\/div><\/div><\/div>

If you have only one<\/span> registered headset:<\/h3>\n
    \n
  1. Go to myholofit.holodia.com<\/a><\/li>\n
  2. Scroll down until you reach the Registered devices <\/em>section:
    \"\"<\/li>\n
  3. Select the subscription:
    \"\"<\/li>\n
  4. Apply the changes
    \"\"<\/li>\n<\/ol>\n<\/div>
    <\/div><\/div><\/div>

    You can transfer the subscription if you have two or more<\/span> registered headsets:<\/h3>\n
      \n
    1. Go to myholofit.holodia.com<\/a><\/li>\n
    2. Scroll down until you reach the TRANSFER SUBSCRIPTION FROM ONE HEADSET TO ANOTHER<\/em> section:
      \n\"\"<\/li>\n
    3. Select the headset from which you want to transfer the subscription and click on Transfer Subscription<\/strong>:
      \n\"\"<\/li>\n<\/ol>\n<\/div>
      <\/div><\/div><\/div>
      <\/i><\/span>Keep in mind that you can can transfer a subscription once every 14 days. If that option is not available to you, please, contact Tech Support.<\/span><\/div><\/div>
      <\/div><\/div><\/div><\/div><\/div>