Privacy & Terms

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

The protection of your personal data is very important to us and we want you to feel comfortable when visiting our site.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Please be aware that there are inherent security risks in transmitting data, such as e-mails, via the Internet, because it is impossible to safeguard completely against unauthorized access by third parties. Nevertheless, we shall safeguard your data, subject to this limitation.

In particular, personal information will be transmitted via the Internet only if it does not infringe upon third-party rights, unless the respective party has given its prior consent in view of such security risks. Accordingly, we shall not be held liable for any damages incurred as a consequence of such security risks or for any related acts of omission on our part.

We oppose the use of any available contact information by a third party for sending unsolicited advertisements. As the Web site provider, we reserve the express right to take legal action against unsolicited mailing or e-mailing of spam and other similar advertising materials.

What personal information do we collect from the people that visit our blog or website?
When visiting our website, you may be asked to enter your name, email address or other details to help you with your experience.

When do we collect information?
We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?
We may use the information we collect from you when you request for more information, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features. To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

We use cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Our policy towards children
Our Services are not directed to people under 13 and we do not knowingly collect personal identifiable information from children under 13. If we learn that we have collected personal identifiable information of a child under 13 we will take steps to delete such information from our files as soon as possible.

Changes to This Privacy Policy
Please note that this Privacy Policy may change from time to time, and you should review it periodically.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
www.holodia.com
Via Luigi Canonica 11
6900 Lugano, Switzerland
info@holodia.com
Last Edited on 2018-11-29

Liability for Content
We make every effort to keep the information on our Web site current, but accept no liability whatsoever for the content provided.
We are not obligated to monitor third party information provided or stored on our Web site. However, we shall promptly remove any content upon becoming aware that it violates the law. Our liability in such an instance shall commence at the time we become aware of the respective violation.

Liability for Links
Our site contains links to third-party Web sites. We have no influence whatsoever on the information on these Web sites and accept no guaranty for its correctness. The content of such third-party sites is the responsibility of the respective owners/providers. 
At the time third-party Web sites were linked to ours, we found NO GROUNDS WHATSOEVER of any likely contravention of the law. We shall promptly delete a link upon becoming aware that it violates the law.

Copyrights
The content and works provided on these Web pages are governed by the copyright laws of Switzerland. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator.

Newsletter
If you want to receive the newsletter offered on the website we need you to provide a valid email address and information that enables us to check that you are the owner of the stated email address or the owner has agreed to receive the newsletter. No other data is collected. You can revoke your agreement to saving the data, the email address or its use to receive the newsletter at any time.

Right of access and right to object
You can obtain information about your stored data at any time. Furthermore you can revoke your approval for collecting and storing personal data. Please send your request to info@holodia.com under the subject “data protection”.

Terms and Conditions of Purchase & Returns Policy

Legal notices

Welcome to Holodia’s website, which is the property of Holodia AG Switzerland. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our ‘HOLOFIT Software Service Subscription Terms & Conditions‘, our ‘HOLOFIT Terms of service and end user license agreement (“EULA”)‘ and our ‘Privacy & Terms’ govern Holodia’s relationship with you, and in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with Holodia you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Holodia retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming your order. All sales are final.

We sell 3rd party hardware, listed as HOLOFIT Mobile, HOLOFIT Go or Cadence Sensor. We serve as distributors of the hardware and take no responsibility for hardware specifications, warranties, return and refund policies of different third party hardware producers. Any warranty, return and repair requests will be dealt by the 3rd party hardware producers (or their distributors) directly.

We also sell own software solution, and the accompanying membership subscription. We take full responsibility for any software refunds, repairs, support.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

(c) Payment

Your card will be debited when you make an order.

d) Returns & Refunds

Any issues with the Product(s) should be reported within 7 (seven) days upon delivery. If an issue occurs later during use please report it immediately to support@holodia.com in order to start the Return and Repair process.

If a 3rd party produced hardware is non-functional please contact us to arrange a return and replacement of the product. All 3rd party provided hardware products are under manufacturer’s warranties for the first 12 months.

We will do our best to expedite the repair and return of the faulty product, times may wary depending on your location and current manufacturers’ supply abilities.

All sales are final.