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FAQ2019-11-18T10:37:10+01:00

FREQUENTLY ASKED QUESTIONS

Please, find the answers to your most frequently asked questions below.
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COMMERCIAL USER FAQ

You can use HOLOFIT on bicycles, rowing machines, ellipticals, steppers. We are compatible with major brands: Concept2, Body bike, Water Rower, Star trac, Matrix, Technogym, Life Fitness (and more under development).

You can connect six fitness machines of the same type and let your members train together.

Apart from constantly upgrading and updating HOLOFIT we also issue new content and new features on a regular basis. We make sure that your member’s motivation is always kept high.

You need Internet connection, available electricity plug and a compatible fitness machine. If you do not have a compatible fitness machine we can help you source one.
We provide everything else in our HOLOFIT package: the VR headset, compact PC, accessories.

Yes, we recommend that you use large screens (any HDMI screen) for marketing purposes. This will excite and invite your members to use HOLOFIT even more. Our marketing videos can be used on screen while HOLOFIT is idle.
We will also equip you with other HOLOFIT marketing material and help you make sure HOLOFIT is launched and exploited at the highest value in your gym.

Yes, we use washable VR covers on all headsets that should be wiped after each use. Using regular wipes is enough.
We also provide extra VR covers, for replacement when needed.

HOLOFIT is developed to be user friendly and offers your members self-explanatory guidance. We offer several “How to” posters and videos you can include on site for enhanced guidance.

We offer full remote online support for any troubleshooting issues you might have. Our support staff is available 24/7 and we respond to all your inquiries and requests within very short time.

Yes, please contact us directly for more details.

Yes, if you have all the necessary hardware with compatible fitness machine, VR ready PC (with i5 processor (i5 4670K) or better, 128GB, 16GB and GTX 1070) and a compatible headset (HTC Vive, Vive Pro, Samsung Odyssey, Lenovo Explorer, Acer Windows or Oculus Rift) you can get HOLOFIT software and start working out with the rest of HOLOFIT community.

HOLOFIT Go is completely wireless – no PC, no cables, it all comes in a standalone VR headset that runs on a batter that needs to be charged, just like your smartphone.
It connects to your your rower, bicycle or elliptical over Bluetooth so it’s perfect for flexible use cases. HOLOFIT Go is the easy-to-move, less-than-5-minutes-to-set up, lighter version of HOLOFIT Pro.
HOLOFIT Go comes with 16 workout tracks and the explore mode at release. Then, within a month our other workout modes (time attack, cardio goals and multiplayer ***TBC) will be available. Additional 4 workout tracks will be released each month.

With HOLOFIT Go, we removed the need for PCs or cables. You get an attractive standalone headset loaded with HOLOFIT, connect it to your fitness machine and you’re ready to transform cardio workouts into a fun activity that your members look forward to.

The headsets we currently support are the HTC Vive Focus and the Pico Neo which you can get through us, although we are currently working on enabling support for more.

As far as the fitness machines are concerned, HOLOFIT Go is compatible with all indoor rowers, bicycles or ellipticals that support FTMS or Cycling Power Bluetooth connectivity.

HOLOFIT Go connects to your fitness machine via FTMS Bluetooth protocol. FTMS stands for Fitness Machine Service protocol and it transmits workout data to the HOLOFIT platform. That is how your movements are tracked in virtual reality.

HOLOFIT Companion app tracks all your workouts & sends them to the HOLOFIT Cloud from which the headset receives your user data, and HOLOFIT updates and upgrades.

Plug & play, HOLOFIT Go is simple. It consists of the following:

  • Standalone headset with the software
  • Fitness machine
  • Depending on your fitness machine, you might also need to get a Bluetooth enabler.

Bluetooth enabler
For example, WaterRowers have no connectivity feature on their own. In case you have one, you’d have to get the SmartRow addon to be able to connect HOLOFIT Go to the machine.

HOLOFIT Go is compatible with all indoor rowers, ellipticals and bikes that support Fitness Machine Service Bluetooth protocol.

You receive the VR headset with HOLOFIT pre-installed from Holodia. The only thing you have to do is connect the headset to the fitness machine according to the instructions provided and you’re good to go.

Since the HOLOFIT Go setup doesn’t include the powerful PC or cables that comes with our Pro version, the price of the Go version is more affordable. HOLOFIT Go comes in at EUR799 (for the headset), in addition to EUR99.9 monthly subscription for support, upgrades and regular updates.

Although primarily a consumer product, businesses can get HOLOFIT Go as well.
If you are a business that wants to get HOLOFIT Go, contact us here.

Click button to order now!

If you own your own compatible headset, you need to download the HOLOFIT software and get a subscription, connect the headset to the machine and you’ll be good to go.

COMMERCIAL USER FAQ

You can use HOLOFIT on bicycles, rowing machines, ellipticals, steppers. We are compatible with major brands: Concept2, Body bike, Water Rower, Star trac, Matrix, Technogym, Life Fitness (and more under development).

You can connect six fitness machines of the same type and let your members train together.

Apart from constantly upgrading and updating HOLOFIT we also issue new content and new features on a regular basis. We make sure that your member’s motivation is always kept high.

You need Internet connection, available electricity plug and a compatible fitness machine. If you do not have a compatible fitness machine we can help you source one.
We provide everything else in our HOLOFIT package: the VR headset, compact PC, accessories.

Yes, we recommend that you use large screens (any HDMI screen) for marketing purposes. This will excite and invite your members to use HOLOFIT even more. Our marketing videos can be used on screen while HOLOFIT is idle.
We will also equip you with other HOLOFIT marketing material and help you make sure HOLOFIT is launched and exploited at the highest value in your gym.

Yes, we use washable VR covers on all headsets that should be wiped after each use. Using regular wipes is enough.
We also provide extra VR covers, for replacement when needed.

HOLOFIT is developed to be user friendly and offers your members self-explanatory guidance. We offer several “How to” posters and videos you can include on site for enhanced guidance.

We offer full remote online support for any troubleshooting issues you might have. Our support staff is available 24/7 and we respond to all your inquiries and requests within very short time.

Yes, please contact us directly for more details.

Yes, if you have all the necessary hardware with compatible fitness machine, VR ready PC (with i5 processor (i5 4670K) or better, 128GB, 16GB and GTX 1070) and a compatible headset (HTC Vive, Vive Pro, Samsung Odyssey, Lenovo Explorer, Acer Windows or Oculus Rift) you can get HOLOFIT software and start working out with the rest of HOLOFIT community.

HOLOFIT Go is completely wireless – no PC, no cables, it all comes in a standalone VR headset that runs on a batter that needs to be charged, just like your smartphone.
It connects to your your rower, bicycle or elliptical over Bluetooth so it’s perfect for flexible use cases. HOLOFIT Go is the easy-to-move, less-than-5-minutes-to-set up, lighter version of HOLOFIT Pro.
HOLOFIT Go comes with 16 workout tracks and the explore mode at release. Then, within a month our other workout modes (time attack, cardio goals and multiplayer ***TBC) will be available. Additional 4 workout tracks will be released each month.

With HOLOFIT Go, we removed the need for PCs or cables. You get an attractive standalone headset loaded with HOLOFIT, connect it to your fitness machine and you’re ready to transform cardio workouts into a fun activity that your members look forward to.

The headsets we currently support are the HTC Vive Focus and the Pico Neo which you can get through us, although we are currently working on enabling support for more.

As far as the fitness machines are concerned, HOLOFIT Go is compatible with all indoor rowers, bicycles or ellipticals that support FTMS or Cycling Power Bluetooth connectivity.

HOLOFIT Go connects to your fitness machine via FTMS Bluetooth protocol. FTMS stands for Fitness Machine Service protocol and it transmits workout data to the HOLOFIT platform. That is how your movements are tracked in virtual reality.

HOLOFIT Companion app tracks all your workouts & sends them to the HOLOFIT Cloud from which the headset receives your user data, and HOLOFIT updates and upgrades.

Plug & play, HOLOFIT Go is simple. It consists of the following:

  • Standalone headset with the software
  • Fitness machine
  • Depending on your fitness machine, you might also need to get a Bluetooth enabler.

Bluetooth enabler
For example, WaterRowers have no connectivity feature on their own. In case you have one, you’d have to get the SmartRow addon to be able to connect HOLOFIT Go to the machine.

HOLOFIT Go is compatible with all indoor rowers, ellipticals and bikes that support Fitness Machine Service Bluetooth protocol.

You receive the VR headset with HOLOFIT pre-installed from Holodia. The only thing you have to do is connect the headset to the fitness machine according to the instructions provided and you’re good to go.

Since the HOLOFIT Go setup doesn’t include the powerful PC or cables that comes with our Pro version, the price of the Go version is more affordable. HOLOFIT Go comes in at EUR799 (for the headset), in addition to EUR99.9 monthly subscription for support, upgrades and regular updates.

Although primarily a consumer product, businesses can get HOLOFIT Go as well.
If you are a business that wants to get HOLOFIT Go, contact us here.

If you own your own compatible headset, you need to download the HOLOFIT software and get a subscription, connect the headset to the machine and you’ll be good to go.

COMMERCIAL USER FAQ

You can use HOLOFIT on bicycles, rowing machines, ellipticals, steppers. We are compatible with major brands: Concept2, Body bike, Water Rower, Star trac, Matrix, Technogym, Life Fitness (and more under development).

You can connect six fitness machines of the same type and let your members train together.

Apart from constantly upgrading and updating HOLOFIT we also issue new content and new features on a regular basis. We make sure that your member’s motivation is always kept high.

You need Internet connection, available electricity plug and a compatible fitness machine. If you do not have a compatible fitness machine we can help you source one.
We provide everything else in our HOLOFIT package: the VR headset, compact PC, accessories.

Yes, we recommend that you use large screens (any HDMI screen) for marketing purposes. This will excite and invite your members to use HOLOFIT even more. Our marketing videos can be used on screen while HOLOFIT is idle.
We will also equip you with other HOLOFIT marketing material and help you make sure HOLOFIT is launched and exploited at the highest value in your gym.

Yes, we use washable VR covers on all headsets that should be wiped after each use. Using regular wipes is enough.
We also provide extra VR covers, for replacement when needed.

HOLOFIT is developed to be user friendly and offers your members self-explanatory guidance. We offer several “How to” posters and videos you can include on site for enhanced guidance.

We offer full remote online support for any troubleshooting issues you might have. Our support staff is available 24/7 and we respond to all your inquiries and requests within very short time.

Yes, please contact us directly for more details.

Yes, if you have all the necessary hardware with compatible fitness machine, VR ready PC (with i5 processor (i5 4670K) or better, 128GB, 16GB and GTX 1070) and a compatible headset (HTC Vive, Vive Pro, Samsung Odyssey, Lenovo Explorer, Acer Windows or Oculus Rift) you can get HOLOFIT software and start working out with the rest of HOLOFIT community.

HOLOFIT Go is completely wireless – no PC, no cables, it all comes in a standalone VR headset that runs on a batter that needs to be charged, just like your smartphone.
It connects to your your rower, bicycle or elliptical over Bluetooth so it’s perfect for flexible use cases. HOLOFIT Go is the easy-to-move, less-than-5-minutes-to-set up, lighter version of HOLOFIT Pro.
HOLOFIT Go comes with 16 workout tracks and the explore mode at release. Then, within a month our other workout modes (time attack, cardio goals and multiplayer ***TBC) will be available. Additional 4 workout tracks will be released each month.

With HOLOFIT Go, we removed the need for PCs or cables. You get an attractive standalone headset loaded with HOLOFIT, connect it to your fitness machine and you’re ready to transform cardio workouts into a fun activity that your members look forward to.

The headsets we currently support are the HTC Vive Focus and the Pico Neo which you can get through us, although we are currently working on enabling support for more.

As far as the fitness machines are concerned, HOLOFIT Go is compatible with all indoor rowers, bicycles or ellipticals that support FTMS or Cycling Power Bluetooth connectivity.

HOLOFIT Go connects to your fitness machine via FTMS Bluetooth protocol. FTMS stands for Fitness Machine Service protocol and it transmits workout data to the HOLOFIT platform. That is how your movements are tracked in virtual reality.

HOLOFIT Companion app tracks all your workouts & sends them to the HOLOFIT Cloud from which the headset receives your user data, and HOLOFIT updates and upgrades.

Plug & play, HOLOFIT Go is simple. It consists of the following:

  • Standalone headset with the software
  • Fitness machine
  • Depending on your fitness machine, you might also need to get a Bluetooth enabler.

Bluetooth enabler
For example, WaterRowers have no connectivity feature on their own. In case you have one, you’d have to get the SmartRow addon to be able to connect HOLOFIT Go to the machine.

HOLOFIT Go is compatible with all indoor rowers, ellipticals and bikes that support Fitness Machine Service Bluetooth protocol.

You receive the VR headset with HOLOFIT pre-installed from Holodia. The only thing you have to do is connect the headset to the fitness machine according to the instructions provided and you’re good to go.

Since the HOLOFIT Go setup doesn’t include the powerful PC or cables that comes with our Pro version, the price of the Go version is more affordable. HOLOFIT Go comes in at EUR799 (for the headset), in addition to EUR99.9 monthly subscription for support, upgrades and regular updates.

Although primarily a consumer product, businesses can get HOLOFIT Go as well.
If you are a business that wants to get HOLOFIT Go, contact us here.

Click button to order now!

If you own your own compatible headset, you need to download the HOLOFIT software and get a subscription, connect the headset to the machine and you’ll be good to go.

PRIVATE USER FAQ

HOLOFIT Go is completely wireless – no PC, no cables, it all comes in a standalone VR headset that runs on a batter that needs to be charged, just like your smartphone.
It connects to your home rower, bicycle or elliptical over Bluetooth so it’s perfect for flexible use cases. HOLOFIT Go is the easy-to-move, less-than-5-minutes-to-set up, lighter version of HOLOFIT Pro.
HOLOFIT Go comes with 16 workout tracks and the explore mode at release. Then, within a month our other workout modes (time attack, cardio goals and multiplayer ***TBC) will be available. Additional 4 workout tracks will be released each month.

With HOLOFIT Go, we removed the need for PCs or cables. You get an attractive standalone headset loaded with HOLOFIT, connect it to your home fitness machine and you’re ready to transform your cardio workout into a fun activity that you look forward to.

The headsets we currently support are the HTC Vive Focus and the Pico Neo which you can get through us, although we are currently working on enabling support for more.

As far as the fitness machines are concerned, HOLOFIT Go is compatible with all indoor rowers, bicycles or ellipticals that support FTMS or Cycling Power Bluetooth connectivity.

HOLOFIT Go connects to your fitness machine via FTMS Bluetooth protocol. FTMS stands for Fitness Machine Service protocol and it transmits workout data to the HOLOFIT platform. That is how your movements are tracked in virtual reality.

HOLOFIT Companion app tracks all your workouts & sends them to the HOLOFIT Cloud from which the headset receives your user data, and HOLOFIT updates and upgrades.

Plug & play, HOLOFIT Go is simple. It consists of the following:

  • Standalone headset with the software
  • Fitness machine
  • Depending on your fitness machine, you might also need to get a Bluetooth enabler.

Bluetooth enabler
For example, WaterRowers have no connectivity feature on their own. In case you have one, you’d have to get the SmartRow addon to be able to connect HOLOFIT Go to the machine.

HOLOFIT Go is compatible with all indoor rowers, ellipticals and bikes that support Fitness Machine Service Bluetooth protocol.

Yes, we use washable VR covers on all headsets that should be wiped after each use. Using regular wipes is enough.
We also provide extra VR covers, for replacement when needed.

We offer full remote online support for any troubleshooting issues you might have. Our support staff is available 24/7 and we respond to all your inquiries and requests within very short time.

You receive the VR headset with HOLOFIT pre-installed from Holodia. The only thing you have to do is connect the headset to your fitness machine according to the instructions provided and you’re good to go.

Since the HOLOFIT Go setup doesn’t include the powerful PC or cables that comes with our Pro version, the price of the Go version is more affordable. HOLOFIT Go comes in at EUR799 (for the headset), in addition to EUR9.9 monthly subscription for support, upgrades and regular updates.

Although primarily a consumer product, businesses can get HOLOFIT Go as well.
If you are a business that wants to get HOLOFIT Go, contact us here.

Click button to order now!

If you own your own compatible headset, you need to download the HOLOFIT software and get a subscription, connect the headset to the machine and you’ll be good to go.

PRIVATE USER FAQ

HOLOFIT Go is completely wireless – no PC, no cables, it all comes in a standalone VR headset that runs on a batter that needs to be charged, just like your smartphone.
It connects to your home rower, bicycle or elliptical over Bluetooth so it’s perfect for flexible use cases. HOLOFIT Go is the easy-to-move, less-than-5-minutes-to-set up, lighter version of HOLOFIT Pro.
HOLOFIT Go comes with 16 workout tracks and the explore mode at release. Then, within a month our other workout modes (time attack, cardio goals and multiplayer ***TBC) will be available. Additional 4 workout tracks will be released each month.

With HOLOFIT Go, we removed the need for PCs or cables. You get an attractive standalone headset loaded with HOLOFIT, connect it to your home fitness machine and you’re ready to transform your cardio workout into a fun activity that you look forward to.

The headsets we currently support are the HTC Vive Focus and the Pico Neo which you can get through us, although we are currently working on enabling support for more.

As far as the fitness machines are concerned, HOLOFIT Go is compatible with all indoor rowers, bicycles or ellipticals that support FTMS or Cycling Power Bluetooth connectivity.

HOLOFIT Go connects to your fitness machine via FTMS Bluetooth protocol. FTMS stands for Fitness Machine Service protocol and it transmits workout data to the HOLOFIT platform. That is how your movements are tracked in virtual reality.

HOLOFIT Companion app tracks all your workouts & sends them to the HOLOFIT Cloud from which the headset receives your user data, and HOLOFIT updates and upgrades.

Plug & play, HOLOFIT Go is simple. It consists of the following:

  • Standalone headset with the software
  • Fitness machine
  • Depending on your fitness machine, you might also need to get a Bluetooth enabler.

Bluetooth enabler
For example, WaterRowers have no connectivity feature on their own. In case you have one, you’d have to get the SmartRow addon to be able to connect HOLOFIT Go to the machine.

HOLOFIT Go is compatible with all indoor rowers, ellipticals and bikes that support Fitness Machine Service Bluetooth protocol.

Yes, we use washable VR covers on all headsets that should be wiped after each use. Using regular wipes is enough.
We also provide extra VR covers, for replacement when needed.

We offer full remote online support for any troubleshooting issues you might have. Our support staff is available 24/7 and we respond to all your inquiries and requests within very short time.

You receive the VR headset with HOLOFIT pre-installed from Holodia. The only thing you have to do is connect the headset to your fitness machine according to the instructions provided and you’re good to go.

Since the HOLOFIT Go setup doesn’t include the powerful PC or cables that comes with our Pro version, the price of the Go version is more affordable. HOLOFIT Go comes in at EUR799 (for the headset), in addition to EUR9.9 monthly subscription for support, upgrades and regular updates.

Although primarily a consumer product, businesses can get HOLOFIT Go as well.
If you are a business that wants to get HOLOFIT Go, contact us here.

Click button to order now!

If you own your own compatible headset, you need to download the HOLOFIT software and get a subscription, connect the headset to the machine and you’ll be good to go.

PRIVATE USER FAQ

HOLOFIT Go is completely wireless – no PC, no cables, it all comes in a standalone VR headset that runs on a batter that needs to be charged, just like your smartphone.
It connects to your home rower, bicycle or elliptical over Bluetooth so it’s perfect for flexible use cases. HOLOFIT Go is the easy-to-move, less-than-5-minutes-to-set up, lighter version of HOLOFIT Pro.
HOLOFIT Go comes with 16 workout tracks and the explore mode at release. Then, within a month our other workout modes (time attack, cardio goals and multiplayer ***TBC) will be available. Additional 4 workout tracks will be released each month.

With HOLOFIT Go, we removed the need for PCs or cables. You get an attractive standalone headset loaded with HOLOFIT, connect it to your home fitness machine and you’re ready to transform your cardio workout into a fun activity that you look forward to.

The headsets we currently support are the HTC Vive Focus and the Pico Neo which you can get through us, although we are currently working on enabling support for more.

As far as the fitness machines are concerned, HOLOFIT Go is compatible with all indoor rowers, bicycles or ellipticals that support FTMS or Cycling Power Bluetooth connectivity.

HOLOFIT Go connects to your fitness machine via FTMS Bluetooth protocol. FTMS stands for Fitness Machine Service protocol and it transmits workout data to the HOLOFIT platform. That is how your movements are tracked in virtual reality.

HOLOFIT Companion app tracks all your workouts & sends them to the HOLOFIT Cloud from which the headset receives your user data, and HOLOFIT updates and upgrades.

Plug & play, HOLOFIT Go is simple. It consists of the following:

  • Standalone headset with the software
  • Fitness machine
  • Depending on your fitness machine, you might also need to get a Bluetooth enabler.

Bluetooth enabler
For example, WaterRowers have no connectivity feature on their own. In case you have one, you’d have to get the SmartRow addon to be able to connect HOLOFIT Go to the machine.

HOLOFIT Go is compatible with all indoor rowers, ellipticals and bikes that support Fitness Machine Service Bluetooth protocol.

Yes, we use washable VR covers on all headsets that should be wiped after each use. Using regular wipes is enough.
We also provide extra VR covers, for replacement when needed.

We offer full remote online support for any troubleshooting issues you might have. Our support staff is available 24/7 and we respond to all your inquiries and requests within very short time.

You receive the VR headset with HOLOFIT pre-installed from Holodia. The only thing you have to do is connect the headset to your fitness machine according to the instructions provided and you’re good to go.

Since the HOLOFIT Go setup doesn’t include the powerful PC or cables that comes with our Pro version, the price of the Go version is more affordable. HOLOFIT Go comes in at EUR799 (for the headset), in addition to EUR9.9 monthly subscription for support, upgrades and regular updates.

Although primarily a consumer product, businesses can get HOLOFIT Go as well.
If you are a business that wants to get HOLOFIT Go, contact us here.

Click button to order now!

If you own your own compatible headset, you need to download the HOLOFIT software and get a subscription, connect the headset to the machine and you’ll be good to go.

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